Susan Gilster and Associates
513-673-1239
5830 Windsong Court • Cincinnati, Ohio 45243
 

Whitepapers and Articles

In addition to the books, Changing Culture, Changing Care: S.E.R.V.I.C.E.™ First, and  A Way of Life: Developing and Exemplary Alzheimer’s Disease and Dementia Program, Dr. Gilster has authored, co-authored and published nearly 30 articles in professional publications, such as Alzheimer’s Care Quarterly, The American Journal of Alzheimer Care and Related Disorders and Research, The Journal of Long Term Care Administration, Contemporary Long Term Care, Provider, Balance, and Educational Gerontology.  A sample of recent books publications:

    • Gilster SD, Accorinti KL: Mentoring as a Means of Staff Training and Retention. Provider, October 1999.
    • Accorinti, KL, Gilster, SD, and Dalessandro, JL: Staff Programs Focus on Reducing Turnover. Balance, September/October, 2000.
    • Gilster, SD, Accorinti, KL, and Dalessandro, JL: Alzheimer’s Disease: The Most Frequent Cause of Memory Loss. Living Longer Health Courier. Lindner Center for Research and Education (Cincinnati, Ohio), February, 2002.
    • Gilster, SD, Accorinti, KL, and Dalessandro, JL: Providing a Continuum of Care for Persons with Alzheimer’s Disease. Alzheimer’s Care Quarterly, Spring, 2002.
    • Gilster, SD: Leadership: Key to Creating a Caring Culture. American Journal of Alzheimer’s Disease and Other Dementias, July/August, 2002.
    • Gilster, SD: (2005).  Changing Culture, Changing Care: S.E.R.V.I.C.E.™ First.
    • Cincinnati, Ohio:  Jarndyce & Jarndyce Press.  2005.
    • Gilster, SD: (2006).  A Way of Life: Developing an Exemplary Alzheimer’s Disease and Dementia Program.  Cincinnati, Ohio: Jarndyce & Jarndyce Press.  2006.
    • Dalessandro, JL; Gilster, SG: Norovirus: Planning for the Attack.  Advance for Long-Term Care Management.  March/April, 2007.
    • Gilster, SG; Dalessandro, JL: A Story of Culture Creation: The Alois Alzheimer Center.  Alzheimer’s Care Quarterly.  April/June, 2007.
    • Gilster, SG: Envisioning a Dream Culture.  Advance for Long-Term Care Management.  November/December, 2007.
    • Gilster, SG; Dalessandro, JL: Creating a Successful Workforce Culture.  Nursing Homes/Long Term Care Management.  February, 2008.
    • Contributor for the Delirium and Acute Problematic Behavior Clinical Practice Guideline. Published by the American Medical Directors Association, Columbia, MD.  2008.

"Susan Gilster is a thoughtful leader who has demonstrated the value of culture change in long-term care through her accomplishments. The Service-Oriented Leadership Model encompasses key leadership characteristics and practices needed to develop a service-oriented organizational culture. It is a practical tool that will help long-term care leaders with their culture change efforts. This approach embodies person-centered principles that are essential for improving quality of care and quality of life for all those who are served."

Diane L. Dixon, Ed.D.
Managing Principal, D. Dixon & Associates, LLC;
Contributing Writer-Caring for the Ages;
Faculty Practitioner, Business of Medicine-Johns Hopkins University